BLDC hub motor bike conversion kit works

We test this bike conversion kit before shipment. If three led lights on throttle can’t work, please connect green wire to the positive of electric bike battery.

About anti-theft, you should disconnect two power wires (one red thin wire and one red thick wire).

Another red thin wire should be connected to a lock or a switch in series.

I find the problem and it’s was the thumb throttle who is not working… I changed the thumb throttle and replace it with the twist throttle and it work fine,,, but I am not satisfied because I prefer the thumb throttle so if I return you the thumb throttle would you send me a replacement one.
 
I got also another problem in the installation manual online you describe a procedure for anti-theft and I am not able to use it… What is a Cut off power to supply (called soft-switch is turning the key)
 
So please tell me if I mist something because the bike conversion kit system is not working.
 
Text for installation guide need clarification
6. Anti-theft alarm setting:
Cut off power supply to hub motor (called soft-switch, but hub bike motor controller is still powered
on) and take out the electric bike battery key, within 10 seconds press and hold the cruise
control button until you hear a beep sound, then release the cruise control button.
The bike conversion kit system is now protected from theft and the hub motor is electronically locked.
Any movement or vibration of bike conversion kit system will trigger the siren for 30 seconds, and the bike motor wheel will resist any pedaling movement.
 
Was this thin power wire connected well? If did no problem, are you sure that five hall wires from hub motor weren’t be connected well.

Could you try it as below :
Use your hand to turn your hub motor wheel, then turn your twist throttle, maybe do like that, it can turn.
 
It’s not working. Tell you what I done
 
Check all the connection three times also check with the diagram all wires and they are OK
 
Only thing I got: the horn is working and the gauge show full (3 lights) when I turn on the electric bike battery, also when I push two times the cruise button I get a loud beep from the horn and that’s all.
 
After a road test nothing at all it’s like having nothing at all… 

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