electric hub motor power cut out and nothing powers up

Did you ride it or never ride your electric bike?
1. If never ride,please check if has “-O-“ on the top/middle of LCD screen.. if have, just make brake levers be back or disconnect brake lever’s plug.. then “-O-“ will off, throttle will work.
2. If have ridden 1-2 times,suddenly hub motor Not work.. please smell electric bike motor controller,if has smell from electric bike motor controller.

3. Also, disconnect throttle,brake lever’s plugs from electric motor controller, always press “down” button from LCD, if LCD screen display a “walk person”, aslo hub motor works as walk speed.

This may have helped a little since the hub motor wheel is spinning smooth again, but the unit will still not turn on. Twisting the throttle still does not spin the wheel and the LCD screen still does not power on.

I saw that you left a post on your website about using a volt meter to test the electric bike battery, hub motor, and bike motor controller. I can use mine to test these to help see where the issue might be.

I have not rode it, but the LCD and hub motor only ever turned on once. As soon as I spun the throttle, everything shut off. The LCD does not turn on at all.

I think I sent this video before which shows the wheel slightly spinning, then it just stops. It has not turned.

But right before I did this, the hub motor wheel did spin for a longer time, but the bike motor wheel did not spin smoothly. Then when I tried to show you what was happening in the video, all of the power cut out and nothing powers up.

I used the voltmeter and connected it to the black and red wire from the battery, it says 53V as expected.

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