My new hub motor kit is all hooked up

Q:My new hub motor kit is all hooked up as directed an error 7 keeps popping up. I checked the wires all tight an right and still error 7.
A:Don’t care error 07.After work for 2 seconds.It will be off.
Q:Does not go off
A:If always error 7.Please check white plug’s red,black,green,blue,yellow wires.
Q:Have checked all wires an are tight and correct still error 7. So has to be bad bike motor.So what happens now refund or send me a hub motor that works.
A:Impossible to have issue for hub motor.
Q:I will try what you say with white wire an yes possible motor not work because this one doesn’t work I will get back to you on this if works fine if not we have a refund coming to me for bike motor at least.
A:Disconnect this big white plug. Motor still can work, but with error 07.
So should check this white plug ‘s each wire, each pin.
After each pin is good, each wire is good. Plug this big white connector to controller, then error 07 will off.
Q:Got error 7 off an right direction in pas 2 but switch to pas 3 an now don’t work at all no error 7 or anything just don’t throttle in any pas.
A:It doesn’t matter with PAS.
Could you take a video for this issue? Thanks.
Q:Hub motor made a electric sound but didn’t move an I’m not a video tech.
Disc is on left it’s not installed an bike is upside down an motor run right direction then wired all back an tried throttle a motor worked shut off an turned back on no errors on screen but now no throttle.
A:P09 must be “0” (Be 0, motor stops, turn throttle, motor works)
If be 1, throttle not work. Must push wheel, after wheel turn, turn throttle, motor works.
P10 must be 2. (If be 0, throttle Not work.)
Press “up” and “down” togehter. Then set P 01 , P 02…
Please check P09, P10
P 09 = 0
P 10 = 2
Q:Thank you the 0 on p9 worked all is working now wow thanks a lot.

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