Question:Ordered 1 set of electric bike battery one year ago,last night charged it for the whole night,rode it this morning,but the hub motor stopped less than 1 mile.

I found the green led on my charger always be on while charging,it can’t turn to red.

Answer:There are two leds on charger.One is green led,the other is red.
When red led be on that means it’s charging.It’s okay.
When green led be on,there are three status:
1.Full charged;
2.Charger doesn’t connected to battery;
3.Can’t charge li battery

Everyone know the first and second status.But the third status isn’t easy to identify.Above question belong to the third status.

Now we talk about LiMn2O4 battery.
1.24V limn2o4 battery:
Fulled charged:29.4V;Dis-charged:22V
Should charge battery before it drops 22V.
If voltage is less than 22V,the charger can’t charge battery because of over discharged.
2.36V limn2o4 battery:
Fulled charged,42V; Dis-charged:34V
Should charge battery before it drops 34V.
If voltage is less than 34V,the charger can’t charge battery because of over discharged.
3.48V limn2o4 battery:
Fulled charged,54.6V; Dis-charged:46V
Should charge battery before it drops 46V.
If voltage is less than 46V,the charger can’t charge battery because of over discharged.

Why li battery will be over discharged?
1.24V motor controller can work at 21V±1V;the under voltage of 36V controller is 31.5V±1V and the under voltage of 48V controller is 42V.
2.Li battery has BMS.If the voltage of 24V,36V,48V li batteries less than 22V,34V,46V.BMS will stop charging and protect cells.

We suggest charge your electric bike battery per 20 miles.
Now our motor controller works with LCD,this lcd can display battery voltage directly so that you know when you should charge battery.